FAQ

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Frequently Asked Questions

What makes Nooré different from other skincare brands?

Nooré is a spray-format skincare brand built out of a family packaging and manufacturing unit in New Delhi. Every formula is designed specifically for spray delivery — not adapted from a cream or serum as an afterthought. We control the supply chain, which means no middlemen and no inflated margins.

How do I use the spray products?

Hold the bottle 15–20 cm from your face and mist evenly. For serums, apply after cleansing on damp skin. For the Hydrating Mist, use any time throughout the day. No rubbing needed — let it absorb naturally.

Are Nooré products suitable for all skin types?

Yes. We formulate for skin biology, not demographics. All products are tested for sensitive, oily, dry, and combination skin. If you have a specific skin condition, we recommend a patch test first.

How long does shipping take?

Standard delivery across India takes 4–7 business days. Express shipping (2–3 days) is available at checkout. You'll receive a tracking link via email and WhatsApp once your order is dispatched.

What is your return and refund policy?

We accept returns within 7 days of delivery if the product is unused and in original packaging. For damaged or incorrect orders, contact us within 48 hours of delivery at support@noorebeauty.com or via WhatsApp and we'll make it right immediately.

Are your products cruelty-free?

Yes. Nooré products are not tested on animals at any stage of production or formulation.

Can I track my order?

Yes — visit our Track My Order page and enter your order number and email address to get live tracking updates.